RenewalGuard

Security & Data Handling

Your contract data is sensitive. Here's exactly how RenewalGuard handles it — with no ambiguity.

Core Principle

We store only what we extract. Your contract documents are deleted the moment AI processing completes.

Zero document retention

Source contract files are read into memory, processed by AI, and discarded immediately. They are never written to permanent storage. There is no mechanism to retrieve your original documents from RenewalGuard.

Metadata-only database

The only data we store is structured metadata: supplier name, dates, notice periods, and contract values. No contract text, clauses, or confidential terms are retained in any form.

Encryption at rest and in transit

All stored metadata is encrypted at rest using AES-256. All data transmitted between your browser and our servers uses TLS 1.3. We do not support non-encrypted connections.

Audit logging

Every upload, view, and deletion is logged with user identity and timestamp. Audit logs are immutable and retained for 12 months, enabling full traceability for compliance purposes.

Infrastructure security

RenewalGuard runs on enterprise cloud infrastructure with network isolation, automated vulnerability scanning, and regular penetration testing. All systems are monitored 24/7.

SOC 2 aligned controls

Our security controls are aligned with SOC 2 Type II principles covering security, availability, and confidentiality. Enterprise customers can request our security documentation.

Additional security policies

AI extraction runs in an isolated, ephemeral compute environment per upload
File uploads are size-limited (20 MB) and type-restricted to PDF and Word formats
No third-party analytics, tracking scripts, or advertising pixels on the dashboard
Employees cannot access customer data without explicit customer consent and audit trail
Data residency options available for Enterprise customers (UK, EU)
Right to erasure: all contract records can be permanently deleted at any time

Questions about our security posture? Enterprise customers can request full documentation.

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